{"id":2342,"date":"2026-06-29T19:26:51","date_gmt":"2026-06-29T17:26:51","guid":{"rendered":"https:\/\/deskaudio.eu\/?page_id=2342"},"modified":"2026-10-21T18:56:45","modified_gmt":"2026-10-21T16:56:45","slug":"obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/deskaudio.eu\/sk\/obchodne-podmienky\/","title":{"rendered":"Obchodn\u00e9 podmienky"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Tieto v\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej \u201epodmienky\u201c) upravuj\u00fa n\u00e1kup tovaru v internetovom obchode DeskAudio na adrese deskaudio.eu. Vysvet\u013euj\u00fa, ako vznik\u00e1 zmluva, ako plat\u00edte, ako v\u00e1m tovar doru\u010d\u00edme a ak\u00e9 m\u00e1te pr\u00e1va, ak sa rozhodnete tovar vr\u00e1ti\u0165 alebo ak m\u00e1 vadu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Podrobn\u00fd postup pri vad\u00e1ch tovaru n\u00e1jdete v <a href=\"https:\/\/deskaudio.eu\/sk\/reklamacie\/\">Reklama\u010dnom poriadku<\/a> a inform\u00e1cie o sprac\u00favan\u00ed osobn\u00fdch \u00fadajov v <a href=\"https:\/\/deskaudio.eu\/sk\/zasady-ochrany-osobnych-udajov\/\">Z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov<\/a>. Oba dokumenty s\u00fa s\u00fa\u010das\u0165ou t\u00fdchto podmienok.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Pred\u00e1vaj\u00faci<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>eMall s.r.o.<\/strong>, Mu\u0161k\u00e1tov\u00e1 599\/10, 925 27 Ve\u013ek\u00fd Grob, Slovensk\u00e1 republika<br>I\u010cO: 55 324 967 \u00b7 DI\u010c: 2121942460 \u00b7 I\u010c DPH: SK2121942460<br>Zap\u00edsan\u00e1 v Obchodnom registri Okresn\u00e9ho s\u00fadu \u017dilina, oddiel Sro, vlo\u017eka \u010d. 81642\/L<br>E-mail: <a href=\"mailto:info@deskaudio.eu\">info@deskaudio.eu<\/a> \u00b7 Telef\u00f3n: +421 951 013 008 (pondelok \u2013 piatok 9:00 \u2013 17:00)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Org\u00e1n dozoru: Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia, In\u0161pektor\u00e1t SOI pre Trnavsk\u00fd kraj, Pek\u00e1rska 23, 917 01 Trnava.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Z\u00e1kladn\u00e9 pojmy<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>My \/ pred\u00e1vaj\u00faci<\/strong> \u2013 spolo\u010dnos\u0165 eMall s.r.o., prev\u00e1dzkovate\u013e obchodu DeskAudio.<\/li>\n\n\n<li><strong>Vy \/ kupuj\u00faci<\/strong> \u2013 osoba, ktor\u00e1 u n\u00e1s nakupuje.<\/li>\n\n\n<li><strong>Spotrebite\u013e<\/strong> \u2013 fyzick\u00e1 osoba, ktor\u00e1 nakupuje mimo svojej podnikate\u013eskej \u010dinnosti alebo povolania.<\/li>\n\n\n<li><strong>Podnikate\u013e<\/strong> \u2013 kupuj\u00faci, ktor\u00fd nakupuje v r\u00e1mci svojej podnikate\u013eskej \u010dinnosti (napr\u00edklad na I\u010cO).<\/li>\n\n\n<li><strong>Tovar<\/strong> \u2013 v\u0161etko, \u010do si m\u00f4\u017eete k\u00fapi\u0165 na deskaudio.eu.<\/li>\n\n\n<li><strong>Zmluva<\/strong> \u2013 k\u00fapna zmluva medzi nami a vami uzavret\u00e1 na dia\u013eku cez n\u00e1\u0161 e-shop.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ustanovenia, ktor\u00e9 sa t\u00fdkaj\u00fa spotrebite\u013eov, sa na podnikate\u013eov nevz\u0165ahuj\u00fa, ak nie je uveden\u00e9 inak.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Objedn\u00e1vka a uzavretie zmluvy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">3.1. Popisy, ceny a obr\u00e1zky tovaru v e-shope s\u00fa informat\u00edvne a nie s\u00fa z\u00e1v\u00e4zn\u00fdm n\u00e1vrhom na uzavretie zmluvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.2. Objedn\u00e1vku vytvor\u00edte v ko\u0161\u00edku. Vyberiete tovar, sp\u00f4sob doru\u010denia a platby a vypln\u00edte svoje \u00fadaje. Pred odoslan\u00edm vid\u00edte s\u00fahrn objedn\u00e1vky vr\u00e1tane ceny tovaru, ceny za doru\u010denie a celkovej ceny a \u00fadaje m\u00f4\u017eete opravi\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.3. Objedn\u00e1vku odo\u0161lete tla\u010didlom, ktor\u00e9 jasne ozna\u010duje povinnos\u0165 platby (napr\u00edklad \u201eObjedn\u00e1vka s povinnos\u0165ou platby\u201c). Odoslan\u00e1 objedn\u00e1vka je v\u00e1\u0161 n\u00e1vrh na uzavretie zmluvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.4. Prijatie objedn\u00e1vky v\u00e1m bezodkladne potvrd\u00edme e-mailom. <strong>Zmluva vznik\u00e1 doru\u010den\u00edm tohto potvrdenia.<\/strong> K potvrdeniu priklad\u00e1me tieto podmienky v znen\u00ed platnom v de\u0148 objedn\u00e1vky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.5. Ak objedn\u00e1vku nem\u00f4\u017eeme prija\u0165 (napr\u00edklad tovar u\u017e nie je dostupn\u00fd), ozveme sa v\u00e1m a pon\u00fakneme rie\u0161enie. Zmluva v takom pr\u00edpade vznikne a\u017e vtedy, ke\u010f na\u0161u upraven\u00fa ponuku prijmete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.6. Ak je pri tovare zjavne chybn\u00e1 cena (napr\u00edklad pre technick\u00fa chybu alebo preklep), nie sme povinn\u00ed tovar za t\u00fato cenu doda\u0165. Ozveme sa v\u00e1m a pon\u00fakneme tovar za spr\u00e1vnu cenu. Ak ponuku neprijmete, od zmluvy m\u00f4\u017eeme odst\u00fapi\u0165 a u\u017e zaplaten\u00fa sumu v\u00e1m bezodkladne vr\u00e1time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.7. Zmluvu je mo\u017en\u00e9 uzavrie\u0165 v slovenskom, \u010deskom alebo po\u013eskom jazyku. Uzavret\u00fa zmluvu archivujeme v elektronickej podobe. Potvrdenie objedn\u00e1vky a tieto podmienky dostanete e-mailom, odpor\u00fa\u010dame si ich ulo\u017ei\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.8. N\u00e1klady na prostriedky komunik\u00e1cie na dia\u013eku (internet, telef\u00f3n) si hrad\u00edte sami a nel\u00ed\u0161ia sa od be\u017en\u00fdch sadzieb.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">4.1. Nak\u00fapi\u0165 m\u00f4\u017eete aj bez registr\u00e1cie. Ak si vytvor\u00edte \u00fa\u010det, uvid\u00edte v \u0148om hist\u00f3riu objedn\u00e1vok a nemus\u00edte \u00fadaje vyp\u013a\u0148a\u0165 opakovane.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.2. Prihlasovacie \u00fadaje si chr\u00e1\u0148te a nikomu ich neposkytujte. \u00dadaje v \u00fa\u010dte udr\u017eujte pravdiv\u00e9 a aktu\u00e1lne.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.3. \u00da\u010det m\u00f4\u017eete kedyko\u013evek zru\u0161i\u0165 e-mailom na info@deskaudio.eu. My ho m\u00f4\u017eeme zru\u0161i\u0165, ak ho nepou\u017e\u00edvate dlh\u0161ie ako 5 rokov alebo ak ho zneu\u017e\u00edvate; vopred v\u00e1s upozorn\u00edme e-mailom.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Ceny a platba<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">5.1. Ceny tovaru s\u00fa kone\u010dn\u00e9 \u2013 nie sme platite\u013eom DPH, preto k cene DPH nepripo\u010d\u00edtavame. Cenu za doru\u010denie a pr\u00edpadn\u00e9 poplatky za zvolen\u00fd sp\u00f4sob platby vid\u00edte v ko\u0161\u00edku pred odoslan\u00edm objedn\u00e1vky. Plat\u00ed cena uveden\u00e1 v objedn\u00e1vke v \u010dase jej odoslania.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.2. V jazykov\u00fdch verzi\u00e1ch e-shopu uv\u00e1dzame ceny v eur\u00e1ch (SK), \u010desk\u00fdch korun\u00e1ch (CZ) alebo po\u013esk\u00fdch zlot\u00fdch (PL). Plat\u00edte v mene, ktor\u00fa vid\u00edte v objedn\u00e1vke.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.3. M\u00f4\u017eete zaplati\u0165:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>platobnou kartou online<\/strong> (Visa, Mastercard), cez Apple Pay alebo Google Pay \u2013 platbu sprac\u00fava platobn\u00e1 br\u00e1na WooPayments, ktor\u00fa prev\u00e1dzkuje spolo\u010dnos\u0165 Stripe; \u00fadaje o karte nevid\u00edme a neuklad\u00e1me,<\/li>\n\n\n<li><strong>bankov\u00fdm prevodom<\/strong> \u2013 platobn\u00e9 \u00fadaje dostanete v potvrden\u00ed objedn\u00e1vky; suma je splatn\u00e1 do 3 pracovn\u00fdch dn\u00ed od uzavretia zmluvy,<\/li>\n\n\n<li><strong>na dobierku<\/strong> \u2013 zaplat\u00edte pri prevzat\u00ed z\u00e1sielky.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">5.4. Ak pri platbe prevodom nedostaneme platbu ani do 7 dn\u00ed od uzavretia zmluvy, m\u00f4\u017eeme od zmluvy odst\u00fapi\u0165. Vopred v\u00e1s upozorn\u00edme e-mailom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.5. Fakt\u00faru (da\u0148ov\u00fd doklad) v\u00e1m po\u0161leme elektronicky na e-mail uveden\u00fd v objedn\u00e1vke.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.6. Vlastn\u00edcke pr\u00e1vo k tovaru prech\u00e1dza na v\u00e1s zaplaten\u00edm celej ceny a prevzat\u00edm tovaru.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.7. Z\u013eavov\u00e9 k\u00f3dy m\u00f4\u017eete uplatni\u0165 v ko\u0161\u00edku pred odoslan\u00edm objedn\u00e1vky. K\u00f3dy nie je mo\u017en\u00e9 kombinova\u0165 ani vymeni\u0165 za hotovos\u0165, ak pri nich nie je uveden\u00e9 inak.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Doru\u010denie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">6.1. Sp\u00f4soby doru\u010denia pod\u013ea krajiny:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Slovensko<\/strong> \u2013 v\u00fddajn\u00e9 miesta a Z-Boxy Packeta, kuri\u00e9r DPD, bal\u00edk na po\u0161tu (Slovensk\u00e1 po\u0161ta),<\/li>\n\n\n<li><strong>\u010cesko<\/strong> \u2013 v\u00fddajn\u00e9 miesta a Z-Boxy Packeta, kuri\u00e9r DPD,<\/li>\n\n\n<li><strong>Po\u013esko<\/strong> \u2013 paczkomaty InPost (cez sie\u0165 Packeta), kuri\u00e9r DPD.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Aktu\u00e1lne ceny doru\u010denia vid\u00edte v ko\u0161\u00edku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.2. Tovar skladom odosielame spravidla do 24\/48 hod\u00edn v pracovn\u00e9 dni. Pri tovare, ktor\u00fd nie je skladom, v\u00e1m term\u00edn ozn\u00e1mime e-mailom. Tovar doru\u010d\u00edme bez zbyto\u010dn\u00e9ho odkladu, <strong>najnesk\u00f4r do 30 dn\u00ed<\/strong> od uzavretia zmluvy, ak sa nedohodneme inak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.3. Ak tovar v tejto lehote nedoru\u010d\u00edme, m\u00f4\u017eete n\u00e1m ur\u010di\u0165 primeran\u00fa dodato\u010dn\u00fa lehotu. Ak tovar nedoru\u010d\u00edme ani v nej, m\u00f4\u017eete od zmluvy odst\u00fapi\u0165 a zaplaten\u00fa sumu v\u00e1m bezodkladne vr\u00e1time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.4. Pri prevzat\u00ed skontrolujte, \u010di obal nie je po\u0161koden\u00fd. Ak je z\u00e1sielka zjavne po\u0161koden\u00e1 alebo otvoren\u00e1, nemus\u00edte ju prevzia\u0165. Po\u0161kodenie sp\u00ed\u0161te s dopravcom a dajte n\u00e1m vedie\u0165 na info@deskaudio.eu, pr\u00edpadne po\u0161lite fotografie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.5. Nebezpe\u010denstvo po\u0161kodenia alebo straty tovaru prech\u00e1dza na v\u00e1s prevzat\u00edm tovaru od dopravcu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.6. Ak si z\u00e1sielku bez v\u00e1\u017eneho d\u00f4vodu neprevezmete, m\u00f4\u017eeme od zmluvy odst\u00fapi\u0165 a po\u017eadova\u0165 \u00fahradu n\u00e1kladov na doru\u010denie a vr\u00e1tenie z\u00e1sielky. Ak ste u\u017e zaplatili, tieto n\u00e1klady m\u00f4\u017eeme zapo\u010d\u00edta\u0165 s vr\u00e1tenou sumou.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Odst\u00fapenie od zmluvy bez udania d\u00f4vodu (vr\u00e1tenie tovaru)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">7.1. Ako spotrebite\u013e m\u00f4\u017eete od zmluvy odst\u00fapi\u0165 <strong>do 14 dn\u00ed bez udania d\u00f4vodu<\/strong>. Lehota za\u010d\u00edna plyn\u00fa\u0165 d\u0148om, ke\u010f vy alebo vami ur\u010den\u00e1 osoba (okrem dopravcu) prevezmete tovar. Ak objedn\u00e1vka obsahuje viac kusov tovaru dodan\u00fdch oddelene, lehota plynie od prevzatia posledn\u00e9ho kusu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.2. Odst\u00fapi\u0165 m\u00f4\u017eete ktor\u00fdmko\u013evek z t\u00fdchto sp\u00f4sobov:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>online cez funkciu \u201eOdst\u00fapi\u0165 od zmluvy tu\u201c<\/strong> na str\u00e1nke <a href=\"https:\/\/deskaudio.eu\/sk\/vratenie-tovaru\/#odstupenie\">Vr\u00e1tenie tovaru<\/a>. Vypln\u00edte meno, \u010d\u00edslo objedn\u00e1vky a e-mail a odst\u00fapenie potvrd\u00edte tla\u010didlom \u201ePotvrdi\u0165 odst\u00fapenie od zmluvy\u201c. Funkcia je dostupn\u00e1 nepretr\u017eite po\u010das celej lehoty na odst\u00fapenie,<\/li>\n\n\n<li>e-mailom na info@deskaudio.eu,<\/li>\n\n\n<li>listom na adresu n\u00e1\u0161ho s\u00eddla.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00f4\u017eete pou\u017ei\u0165 aj <a href=\"https:\/\/deskaudio.eu\/wp-content\/uploads\/2026\/10\/DeskAudio-formular-odstupenie-SK.pdf\">formul\u00e1r na odst\u00fapenie od zmluvy (PDF)<\/a>, nie je to v\u0161ak povinn\u00e9. Prijatie odst\u00fapenia v\u00e1m bez zbyto\u010dn\u00e9ho odkladu potvrd\u00edme e-mailom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.3. Lehota je zachovan\u00e1, ak n\u00e1m odst\u00fapenie odo\u0161lete najnesk\u00f4r v posledn\u00fd de\u0148 lehoty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.4. Tovar n\u00e1m po\u0161lite <strong>najnesk\u00f4r do 14 dn\u00ed<\/strong> od odst\u00fapenia na adresu: eMall s.r.o., Mu\u0161k\u00e1tov\u00e1 599\/10, 925 27 Ve\u013ek\u00fd Grob, Slovensko. Lehota je zachovan\u00e1, ak tovar v posledn\u00fd de\u0148 lehoty odovzd\u00e1te na prepravu. <strong>Priame n\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161ate vy.<\/strong> Z\u00e1sielky na dobierku nepreber\u00e1me.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.5. V\u0161etky platby, ktor\u00e9 sme od v\u00e1s prijali, vr\u00e1tane ceny za doru\u010denie k v\u00e1m, v\u00e1m vr\u00e1time <strong>do 14 dn\u00ed<\/strong> odo d\u0148a, ke\u010f n\u00e1m odst\u00fapenie doru\u010d\u00edte. Ak ste si zvolili drah\u0161\u00ed sp\u00f4sob doru\u010denia, ne\u017e je najlacnej\u0161\u00ed be\u017en\u00fd sp\u00f4sob, ktor\u00fd pon\u00fakame, rozdiel v\u00e1m nevraciame. Platbu vr\u00e1time rovnak\u00fdm sp\u00f4sobom, ak\u00fdm ste platili, ak sa nedohodneme inak; pri dobierke na \u00fa\u010det, ktor\u00fd n\u00e1m ozn\u00e1mite. Platbu nie sme povinn\u00ed vr\u00e1ti\u0165 sk\u00f4r, ne\u017e n\u00e1m tovar doru\u010d\u00edte alebo preuk\u00e1\u017eete, \u017ee ste ho odoslali.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.6. Tovar si m\u00f4\u017eete vysk\u00fa\u0161a\u0165 tak, ako by ste to urobili v kamennej predajni \u2013 zapoji\u0165, vypo\u010du\u0165 si ho a overi\u0165 funkcie. Za zn\u00ed\u017eenie hodnoty tovaru, ktor\u00e9 vzniklo zaobch\u00e1dzan\u00edm nad tento r\u00e1mec (napr\u00edklad vidite\u013en\u00e9 opotrebenie, po\u0161kodenie, ch\u00fdbaj\u00face pr\u00edslu\u0161enstvo), zodpoved\u00e1te a o t\u00fato sumu m\u00f4\u017eeme vr\u00e1ten\u00fa platbu zn\u00ed\u017ei\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.7. Od zmluvy nie je mo\u017en\u00e9 odst\u00fapi\u0165 najm\u00e4 pri tovare vyrobenom pod\u013ea va\u0161ich osobitn\u00fdch po\u017eiadaviek, pri tovare v ochrannom obale, ktor\u00fd nie je vhodn\u00e9 vr\u00e1ti\u0165 z hygienick\u00fdch d\u00f4vodov, ak bol obal po dodan\u00ed poru\u0161en\u00fd, a pri zvukov\u00fdch \u010di obrazov\u00fdch z\u00e1znamoch alebo po\u010d\u00edta\u010dovom softv\u00e9ri v ochrannom obale, ak bol obal poru\u0161en\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.8. Pr\u00e1vo na odst\u00fapenie pod\u013ea tohto \u010dl\u00e1nku nem\u00e1 kupuj\u00faci podnikate\u013e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Pr\u00e1va z v\u00e1d tovaru<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">8.1. Zodpoved\u00e1me za to, \u017ee tovar pri prevzat\u00ed nem\u00e1 vady. Spotrebite\u013eovi zodpoved\u00e1me za vady, ktor\u00e9 m\u00e1 tovar pri prevzat\u00ed a ktor\u00e9 sa prejavia <strong>do 24 mesiacov<\/strong> od prevzatia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.2. Vadu ozn\u00e1mte bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 2 mesiacov od jej zistenia. Reklam\u00e1ciu v\u00e1m potvrd\u00edme a vybav\u00edme najnesk\u00f4r do 30 dn\u00ed. Medzi va\u0161imi pr\u00e1vami je najm\u00e4 oprava alebo v\u00fdmena tovaru, za podmienok pod\u013ea z\u00e1kona aj z\u013eava z ceny alebo odst\u00fapenie od zmluvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.3. Postup, lehoty a va\u0161e pr\u00e1va podrobne upravuje <a href=\"https:\/\/deskaudio.eu\/sk\/reklamacie\/\">Reklama\u010dn\u00fd poriadok<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Recenzie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">9.1. Pri produktoch m\u00f4\u017eu by\u0165 zverejnen\u00e9 recenzie z\u00e1kazn\u00edkov. Recenzie zverej\u0148ujeme tak, ako ich autori nap\u00edsali, negat\u00edvne recenzie nema\u017eeme a za recenzie neplat\u00edme ani nepon\u00fakame v\u00fdhody.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9.2. Automaticky neoverujeme, \u010di recenziu pridala osoba, ktor\u00e1 produkt u n\u00e1s k\u00fapila. Recenzie, ktor\u00e9 poru\u0161uj\u00fa z\u00e1kon alebo slu\u0161nos\u0165, si vyhradzujeme pr\u00e1vo nezverejni\u0165.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Podnety, s\u0165a\u017enosti a alternat\u00edvne rie\u0161enie sporov<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">10.1. Podnety a s\u0165a\u017enosti posielajte na info@deskaudio.eu. Odpovieme v\u00e1m e-mailom bez zbyto\u010dn\u00e9ho odkladu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.2. Ak ste spotrebite\u013e a nie ste spokojn\u00ed s t\u00fdm, ako sme vybavili va\u0161u reklam\u00e1ciu, alebo si mysl\u00edte, \u017ee sme poru\u0161ili va\u0161e pr\u00e1va, m\u00f4\u017eete n\u00e1s po\u017eiada\u0165 o n\u00e1pravu na info@deskaudio.eu. Ak va\u0161u \u017eiados\u0165 zamietneme alebo na \u0148u neodpovieme do 30 dn\u00ed od jej odoslania, m\u00f4\u017eete poda\u0165 n\u00e1vrh na alternat\u00edvne rie\u0161enie sporu pod\u013ea z\u00e1kona \u010d. 391\/2015 Z. z. Pr\u00edslu\u0161n\u00fdm subjektom je <strong>Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia<\/strong> (<a href=\"https:\/\/www.soi.sk\" target=\"_blank\" rel=\"noopener\">www.soi.sk<\/a>) alebo in\u00fd subjekt zap\u00edsan\u00fd v zozname subjektov alternat\u00edvneho rie\u0161enia sporov. T\u00fdm nie je dotknut\u00e9 va\u0161e pr\u00e1vo obr\u00e1ti\u0165 sa na s\u00fad.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.3. Ak b\u00fdvate v inom \u0161t\u00e1te E\u00da, pri cezhrani\u010dnom spore v\u00e1m bezplatne pom\u00f4\u017ee aj <a href=\"https:\/\/www.europskyspotrebitel.sk\" target=\"_blank\" rel=\"noopener\">Eur\u00f3pske spotrebite\u013esk\u00e9 centrum<\/a> vo va\u0161ej krajine.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">11.1. Zmluva sa riadi pr\u00e1vom Slovenskej republiky, najm\u00e4 Ob\u010dianskym z\u00e1konn\u00edkom a z\u00e1konom \u010d. 108\/2024 Z. z. o ochrane spotrebite\u013ea. Ak ste spotrebite\u013e s obvykl\u00fdm pobytom v inom \u0161t\u00e1te E\u00da, vo\u013eba pr\u00e1va v\u00e1s nezbavuje ochrany, ktor\u00fa v\u00e1m poskytuj\u00fa kogentn\u00e9 ustanovenia pr\u00e1va tohto \u0161t\u00e1tu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.2. Vz\u0165ahy s podnikate\u013emi sa riadia Obchodn\u00fdm z\u00e1konn\u00edkom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.3. Nie sme viazan\u00ed \u017eiadnym k\u00f3dexom spr\u00e1vania.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.4. P\u00edsomn\u00e1 komunik\u00e1cia prebieha e-mailom. Doru\u010dujeme na e-mail, ktor\u00fd ste uviedli v objedn\u00e1vke alebo v \u00fa\u010dte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.5. Podmienky m\u00f4\u017eeme meni\u0165. Na u\u017e uzavret\u00e9 zmluvy sa vz\u0165ahuje znenie platn\u00e9 v de\u0148 objedn\u00e1vky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.6. Tieto podmienky s\u00fa \u00fa\u010dinn\u00e9 od 15. 10. 2026.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pr\u00edlohy<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/deskaudio.eu\/wp-content\/uploads\/2026\/10\/DeskAudio-formular-odstupenie-SK.pdf\">Formul\u00e1r na odst\u00fapenie od zmluvy (PDF)<\/a><\/li>\n\n\n<li><a href=\"https:\/\/deskaudio.eu\/sk\/vratenie-tovaru\/#odstupenie\">Odst\u00fapenie od zmluvy online<\/a><\/li>\n\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Tieto v\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej \u201epodmienky\u201c) upravuj\u00fa n\u00e1kup tovaru v internetovom obchode DeskAudio na adrese deskaudio.eu. Vysvet\u013euj\u00fa, ako vznik\u00e1 zmluva, ako plat\u00edte, ako v\u00e1m tovar doru\u010d\u00edme a ak\u00e9 m\u00e1te pr\u00e1va, ak sa rozhodnete tovar vr\u00e1ti\u0165 alebo ak m\u00e1 vadu. Podrobn\u00fd postup pri vad\u00e1ch tovaru n\u00e1jdete v Reklama\u010dnom poriadku a inform\u00e1cie o sprac\u00favan\u00ed osobn\u00fdch \u00fadajov v [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-2342","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/pages\/2342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/comments?post=2342"}],"version-history":[{"count":10,"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/pages\/2342\/revisions"}],"predecessor-version":[{"id":4765,"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/pages\/2342\/revisions\/4765"}],"wp:attachment":[{"href":"https:\/\/deskaudio.eu\/sk\/wp-json\/wp\/v2\/media?parent=2342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}