{"id":2392,"date":"2026-06-29T19:26:51","date_gmt":"2026-06-29T17:26:51","guid":{"rendered":"https:\/\/deskaudio.eu\/?page_id=2392"},"modified":"2026-10-21T18:56:50","modified_gmt":"2026-10-21T16:56:50","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/deskaudio.eu\/cs\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le \u201epodm\u00ednky\u201c) upravuj\u00ed n\u00e1kup zbo\u017e\u00ed v internetov\u00e9m obchod\u011b DeskAudio na adrese deskaudio.eu. Vysv\u011btluj\u00ed, jak vznik\u00e1 smlouva, jak plat\u00edte, jak v\u00e1m zbo\u017e\u00ed doru\u010d\u00edme a jak\u00e1 m\u00e1te pr\u00e1va, pokud se rozhodnete zbo\u017e\u00ed vr\u00e1tit nebo pokud m\u00e1 vadu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Podrobn\u00fd postup p\u0159i vad\u00e1ch zbo\u017e\u00ed najdete v <a href=\"https:\/\/deskaudio.eu\/cs\/reklamace\/\">Reklama\u010dn\u00edm \u0159\u00e1du<\/a> a informace o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f v <a href=\"https:\/\/deskaudio.eu\/cs\/zasady-ochrany-osobnich-udaju\/\">Z\u00e1sad\u00e1ch ochrany osobn\u00edch \u00fadaj\u016f<\/a>. Oba dokumenty jsou sou\u010d\u00e1st\u00ed t\u011bchto podm\u00ednek.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Prod\u00e1vaj\u00edc\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>eMall s.r.o.<\/strong>, Mu\u0161k\u00e1tov\u00e1 599\/10, 925 27 Ve\u013ek\u00fd Grob, Slovensk\u00e1 republika<br>I\u010cO: 55 324 967 \u00b7 DI\u010c: 2121942460 \u00b7 DI\u010c pro DPH: SK2121942460<br>Zapsan\u00e1 v obchodn\u00edm rejst\u0159\u00edku Okresn\u00edho soudu \u017dilina, odd\u00edl Sro, vlo\u017eka \u010d. 81642\/L<br>E-mail: <a href=\"mailto:info@deskaudio.eu\">info@deskaudio.eu<\/a> \u00b7 Telefon: +421 951 013 008 (pond\u011bl\u00ed \u2013 p\u00e1tek 9:00 \u2013 17:00)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Org\u00e1n dozoru: Slovensk\u00e1 obchodn\u00ed inspekce (Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia), Inspektor\u00e1t SOI pro Trnavsk\u00fd kraj, Pek\u00e1rska 23, 917 01 Trnava, Slovensko.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Z\u00e1kladn\u00ed pojmy<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>My \/ prod\u00e1vaj\u00edc\u00ed<\/strong> \u2013 spole\u010dnost eMall s.r.o., provozovatel obchodu DeskAudio.<\/li>\n\n\n<li><strong>Vy \/ kupuj\u00edc\u00ed<\/strong> \u2013 osoba, kter\u00e1 u n\u00e1s nakupuje.<\/li>\n\n\n<li><strong>Spot\u0159ebitel<\/strong> \u2013 fyzick\u00e1 osoba, kter\u00e1 nakupuje mimo r\u00e1mec sv\u00e9 podnikatelsk\u00e9 \u010dinnosti nebo povol\u00e1n\u00ed.<\/li>\n\n\n<li><strong>Podnikatel<\/strong> \u2013 kupuj\u00edc\u00ed, kter\u00fd nakupuje v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti (nap\u0159\u00edklad na I\u010cO).<\/li>\n\n\n<li><strong>Zbo\u017e\u00ed<\/strong> \u2013 v\u0161e, co si m\u016f\u017eete koupit na deskaudio.eu.<\/li>\n\n\n<li><strong>Smlouva<\/strong> \u2013 kupn\u00ed smlouva mezi n\u00e1mi a v\u00e1mi uzav\u0159en\u00e1 na d\u00e1lku p\u0159es n\u00e1\u0161 e-shop.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ustanoven\u00ed t\u00fdkaj\u00edc\u00ed se spot\u0159ebitel\u016f se na podnikatele nevztahuj\u00ed, pokud nen\u00ed uvedeno jinak.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Objedn\u00e1vka a uzav\u0159en\u00ed smlouvy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">3.1. Popisy, ceny a obr\u00e1zky zbo\u017e\u00ed v e-shopu jsou informativn\u00ed a nejsou z\u00e1vazn\u00fdm n\u00e1vrhem na uzav\u0159en\u00ed smlouvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.2. Objedn\u00e1vku vytvo\u0159\u00edte v ko\u0161\u00edku. Vyberete zbo\u017e\u00ed, zp\u016fsob doru\u010den\u00ed a platby a vypln\u00edte sv\u00e9 \u00fadaje. P\u0159ed odesl\u00e1n\u00edm vid\u00edte souhrn objedn\u00e1vky v\u010detn\u011b ceny zbo\u017e\u00ed, ceny za doru\u010den\u00ed a celkov\u00e9 ceny a \u00fadaje m\u016f\u017eete opravit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.3. Objedn\u00e1vku ode\u0161lete tla\u010d\u00edtkem, kter\u00e9 jasn\u011b ozna\u010duje povinnost platby (nap\u0159\u00edklad \u201eObjedn\u00e1vka zavazuj\u00edc\u00ed k platb\u011b\u201c). Odeslan\u00e1 objedn\u00e1vka je v\u00e1\u0161 n\u00e1vrh na uzav\u0159en\u00ed smlouvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.4. P\u0159ijet\u00ed objedn\u00e1vky v\u00e1m bez zbyte\u010dn\u00e9ho odkladu potvrd\u00edme e-mailem. <strong>Smlouva vznik\u00e1 doru\u010den\u00edm tohoto potvrzen\u00ed.<\/strong> K potvrzen\u00ed p\u0159ikl\u00e1d\u00e1me tyto podm\u00ednky ve zn\u011bn\u00ed platn\u00e9m v den objedn\u00e1vky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.5. Pokud objedn\u00e1vku nem\u016f\u017eeme p\u0159ijmout (nap\u0159\u00edklad zbo\u017e\u00ed ji\u017e nen\u00ed dostupn\u00e9), ozveme se v\u00e1m a nab\u00eddneme \u0159e\u0161en\u00ed. Smlouva v takov\u00e9m p\u0159\u00edpad\u011b vznikne a\u017e tehdy, kdy\u017e na\u0161i upravenou nab\u00eddku p\u0159ijmete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.6. Pokud je u zbo\u017e\u00ed zjevn\u011b chybn\u00e1 cena (nap\u0159\u00edklad kv\u016fli technick\u00e9 chyb\u011b nebo p\u0159eklepu), nejsme povinni zbo\u017e\u00ed za tuto cenu dodat. Ozveme se v\u00e1m a nab\u00eddneme zbo\u017e\u00ed za spr\u00e1vnou cenu. Pokud nab\u00eddku nep\u0159ijmete, m\u016f\u017eeme od smlouvy odstoupit a ji\u017e zaplacenou \u010d\u00e1stku v\u00e1m bez zbyte\u010dn\u00e9ho odkladu vr\u00e1t\u00edme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.7. Smlouvu lze uzav\u0159\u00edt v \u010desk\u00e9m, slovensk\u00e9m nebo polsk\u00e9m jazyce. Uzav\u0159enou smlouvu archivujeme v elektronick\u00e9 podob\u011b. Potvrzen\u00ed objedn\u00e1vky a tyto podm\u00ednky dostanete e-mailem, doporu\u010dujeme si je ulo\u017eit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.8. N\u00e1klady na prost\u0159edky komunikace na d\u00e1lku (internet, telefon) si hrad\u00edte sami a neli\u0161\u00ed se od b\u011b\u017en\u00fdch sazeb.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. U\u017eivatelsk\u00fd \u00fa\u010det<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">4.1. Nakoupit m\u016f\u017eete i bez registrace. Pokud si vytvo\u0159\u00edte \u00fa\u010det, uvid\u00edte v n\u011bm historii objedn\u00e1vek a nemus\u00edte \u00fadaje vypl\u0148ovat opakovan\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.2. P\u0159ihla\u0161ovac\u00ed \u00fadaje si chra\u0148te a nikomu je neposkytujte. \u00dadaje v \u00fa\u010dtu udr\u017eujte pravdiv\u00e9 a aktu\u00e1ln\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.3. \u00da\u010det m\u016f\u017eete kdykoli zru\u0161it e-mailem na info@deskaudio.eu. My jej m\u016f\u017eeme zru\u0161it, pokud jej nepou\u017e\u00edv\u00e1te d\u00e9le ne\u017e 5 let nebo pokud jej zneu\u017e\u00edv\u00e1te; p\u0159edem v\u00e1s upozorn\u00edme e-mailem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Ceny a platba<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">5.1. Ceny zbo\u017e\u00ed jsou kone\u010dn\u00e9 \u2013 nejsme pl\u00e1tcem DPH, proto k cen\u011b DPH nep\u0159ipo\u010d\u00edt\u00e1v\u00e1me. Cenu za doru\u010den\u00ed a p\u0159\u00edpadn\u00e9 poplatky za zvolen\u00fd zp\u016fsob platby vid\u00edte v ko\u0161\u00edku p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. Plat\u00ed cena uveden\u00e1 v objedn\u00e1vce v dob\u011b jej\u00edho odesl\u00e1n\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.2. V \u010desk\u00e9 verzi e-shopu uv\u00e1d\u00edme ceny v \u010desk\u00fdch korun\u00e1ch. Plat\u00edte v m\u011bn\u011b, kterou vid\u00edte v objedn\u00e1vce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.3. M\u016f\u017eete zaplatit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>platebn\u00ed kartou online<\/strong> (Visa, Mastercard), p\u0159es Apple Pay nebo Google Pay \u2013 platbu zpracov\u00e1v\u00e1 platebn\u00ed br\u00e1na WooPayments, kterou provozuje spole\u010dnost Stripe; \u00fadaje o kart\u011b nevid\u00edme a neukl\u00e1d\u00e1me,<\/li>\n\n\n<li><strong>bankovn\u00edm p\u0159evodem<\/strong> \u2013 platebn\u00ed \u00fadaje dostanete v potvrzen\u00ed objedn\u00e1vky; \u010d\u00e1stka je splatn\u00e1 do 3 pracovn\u00edch dn\u016f od uzav\u0159en\u00ed smlouvy,<\/li>\n\n\n<li><strong>na dob\u00edrku<\/strong> \u2013 zaplat\u00edte p\u0159i p\u0159evzet\u00ed z\u00e1silky.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">5.4. Pokud p\u0159i platb\u011b p\u0159evodem neobdr\u017e\u00edme platbu ani do 7 dn\u016f od uzav\u0159en\u00ed smlouvy, m\u016f\u017eeme od smlouvy odstoupit. P\u0159edem v\u00e1s upozorn\u00edme e-mailem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.5. Fakturu (da\u0148ov\u00fd doklad) v\u00e1m za\u0161leme elektronicky na e-mail uveden\u00fd v objedn\u00e1vce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.6. Vlastnick\u00e9 pr\u00e1vo ke zbo\u017e\u00ed p\u0159ech\u00e1z\u00ed na v\u00e1s zaplacen\u00edm cel\u00e9 ceny a p\u0159evzet\u00edm zbo\u017e\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.7. Slevov\u00e9 k\u00f3dy m\u016f\u017eete uplatnit v ko\u0161\u00edku p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. K\u00f3dy nelze kombinovat ani sm\u011bnit za hotovost, pokud u nich nen\u00ed uvedeno jinak.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Doru\u010den\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">6.1. Do \u010cesk\u00e9 republiky doru\u010dujeme p\u0159es v\u00fddejn\u00ed m\u00edsta a Z-Boxy <strong>Z\u00e1silkovny (Packeta)<\/strong> nebo <strong>kur\u00fdrem DPD<\/strong>. Aktu\u00e1ln\u00ed ceny doru\u010den\u00ed vid\u00edte v ko\u0161\u00edku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.2. Zbo\u017e\u00ed skladem odes\u00edl\u00e1me zpravidla do 24\/48 hodin v pracovn\u00ed dny. U zbo\u017e\u00ed, kter\u00e9 nen\u00ed skladem, v\u00e1m term\u00edn ozn\u00e1m\u00edme e-mailem. Zbo\u017e\u00ed doru\u010d\u00edme bez zbyte\u010dn\u00e9ho odkladu, <strong>nejpozd\u011bji do 30 dn\u016f<\/strong> od uzav\u0159en\u00ed smlouvy, pokud se nedohodneme jinak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.3. Pokud zbo\u017e\u00ed v t\u00e9to lh\u016ft\u011b nedoru\u010d\u00edme, m\u016f\u017eete n\u00e1m ur\u010dit p\u0159im\u011b\u0159enou dodate\u010dnou lh\u016ftu. Pokud zbo\u017e\u00ed nedoru\u010d\u00edme ani v n\u00ed, m\u016f\u017eete od smlouvy odstoupit a zaplacenou \u010d\u00e1stku v\u00e1m bez zbyte\u010dn\u00e9ho odkladu vr\u00e1t\u00edme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.4. P\u0159i p\u0159evzet\u00ed zkontrolujte, zda obal nen\u00ed po\u0161kozen\u00fd. Pokud je z\u00e1silka zjevn\u011b po\u0161kozen\u00e1 nebo otev\u0159en\u00e1, nemus\u00edte ji p\u0159evz\u00edt. Po\u0161kozen\u00ed sepi\u0161te s dopravcem a dejte n\u00e1m v\u011bd\u011bt na info@deskaudio.eu, p\u0159\u00edpadn\u011b po\u0161lete fotografie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.5. Nebezpe\u010d\u00ed po\u0161kozen\u00ed nebo ztr\u00e1ty zbo\u017e\u00ed p\u0159ech\u00e1z\u00ed na v\u00e1s p\u0159evzet\u00edm zbo\u017e\u00ed od dopravce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.6. Pokud si z\u00e1silku bez v\u00e1\u017en\u00e9ho d\u016fvodu nep\u0159evezmete, m\u016f\u017eeme od smlouvy odstoupit a po\u017eadovat \u00fahradu n\u00e1klad\u016f na doru\u010den\u00ed a vr\u00e1cen\u00ed z\u00e1silky. Pokud jste ji\u017e zaplatili, m\u016f\u017eeme tyto n\u00e1klady zapo\u010d\u00edst s vracenou \u010d\u00e1stkou.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Odstoupen\u00ed od smlouvy bez ud\u00e1n\u00ed d\u016fvodu (vr\u00e1cen\u00ed zbo\u017e\u00ed)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">7.1. Jako spot\u0159ebitel m\u016f\u017eete od smlouvy odstoupit <strong>do 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu<\/strong>. Lh\u016fta za\u010d\u00edn\u00e1 b\u011b\u017eet dnem, kdy vy nebo v\u00e1mi ur\u010den\u00e1 osoba (krom\u011b dopravce) p\u0159evezmete zbo\u017e\u00ed. Pokud objedn\u00e1vka obsahuje v\u00edce kus\u016f zbo\u017e\u00ed dodan\u00fdch odd\u011blen\u011b, lh\u016fta b\u011b\u017e\u00ed od p\u0159evzet\u00ed posledn\u00edho kusu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.2. Odstoupit m\u016f\u017eete kter\u00fdmkoli z t\u011bchto zp\u016fsob\u016f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>online p\u0159es funkci \u201eOdstoupit od smlouvy zde\u201c<\/strong> na str\u00e1nce <a href=\"https:\/\/deskaudio.eu\/cs\/vraceni-zbozi\/#odstupenie\">Vr\u00e1cen\u00ed zbo\u017e\u00ed<\/a>. Vypln\u00edte jm\u00e9no, \u010d\u00edslo objedn\u00e1vky a e-mail a odstoupen\u00ed potvrd\u00edte tla\u010d\u00edtkem \u201ePotvrdit odstoupen\u00ed od smlouvy\u201c. Funkce je dostupn\u00e1 nep\u0159etr\u017eit\u011b po celou lh\u016ftu pro odstoupen\u00ed,<\/li>\n\n\n<li>e-mailem na info@deskaudio.eu,<\/li>\n\n\n<li>dopisem na adresu na\u0161eho s\u00eddla.<\/li>\n\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">M\u016f\u017eete pou\u017e\u00edt i <a href=\"https:\/\/deskaudio.eu\/wp-content\/uploads\/2026\/10\/DeskAudio-formular-odstoupeni-CZ.pdf\">formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy (PDF)<\/a>, nen\u00ed to v\u0161ak povinn\u00e9. P\u0159ijet\u00ed odstoupen\u00ed v\u00e1m bez zbyte\u010dn\u00e9ho odkladu potvrd\u00edme e-mailem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.3. Lh\u016fta je zachov\u00e1na, pokud n\u00e1m odstoupen\u00ed ode\u0161lete nejpozd\u011bji v posledn\u00ed den lh\u016fty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.4. Zbo\u017e\u00ed n\u00e1m za\u0161lete <strong>nejpozd\u011bji do 14 dn\u016f<\/strong> od odstoupen\u00ed na adresu: eMall s.r.o., Mu\u0161k\u00e1tov\u00e1 599\/10, 925 27 Ve\u013ek\u00fd Grob, Slovensko. Lh\u016fta je zachov\u00e1na, pokud zbo\u017e\u00ed v posledn\u00ed den lh\u016fty p\u0159ed\u00e1te k p\u0159eprav\u011b. <strong>P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nesete vy.<\/strong> Z\u00e1silky na dob\u00edrku nep\u0159eb\u00edr\u00e1me.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.5. V\u0161echny platby, kter\u00e9 jsme od v\u00e1s p\u0159ijali, v\u010detn\u011b ceny za doru\u010den\u00ed k v\u00e1m, v\u00e1m vr\u00e1t\u00edme <strong>do 14 dn\u016f<\/strong> ode dne, kdy n\u00e1m odstoupen\u00ed doru\u010d\u00edte. Pokud jste zvolili dra\u017e\u0161\u00ed zp\u016fsob doru\u010den\u00ed, ne\u017e je nejlevn\u011bj\u0161\u00ed b\u011b\u017en\u00fd zp\u016fsob, kter\u00fd nab\u00edz\u00edme, rozd\u00edl v\u00e1m nevrac\u00edme. Platbu vr\u00e1t\u00edme stejn\u00fdm zp\u016fsobem, jak\u00fdm jste platili, pokud se nedohodneme jinak; u dob\u00edrky na \u00fa\u010det, kter\u00fd n\u00e1m sd\u011bl\u00edte. Platbu nejsme povinni vr\u00e1tit d\u0159\u00edve, ne\u017e n\u00e1m zbo\u017e\u00ed doru\u010d\u00edte nebo prok\u00e1\u017eete, \u017ee jste jej odeslali.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.6. Zbo\u017e\u00ed si m\u016f\u017eete vyzkou\u0161et tak, jako byste to ud\u011blali v kamenn\u00e9 prodejn\u011b \u2013 zapojit, poslechnout si ho a ov\u011b\u0159it funkce. Za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed, kter\u00e9 vzniklo nakl\u00e1d\u00e1n\u00edm nad tento r\u00e1mec (nap\u0159\u00edklad viditeln\u00e9 opot\u0159eben\u00ed, po\u0161kozen\u00ed, chyb\u011bj\u00edc\u00ed p\u0159\u00edslu\u0161enstv\u00ed), odpov\u00edd\u00e1te a o tuto \u010d\u00e1stku m\u016f\u017eeme vracenou platbu sn\u00ed\u017eit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.7. Od smlouvy nelze odstoupit zejm\u00e9na u zbo\u017e\u00ed vyroben\u00e9ho podle va\u0161ich zvl\u00e1\u0161tn\u00edch po\u017eadavk\u016f, u zbo\u017e\u00ed v ochrann\u00e9m obalu, kter\u00e9 nen\u00ed vhodn\u00e9 vr\u00e1tit z hygienick\u00fdch d\u016fvod\u016f, pokud byl obal po dod\u00e1n\u00ed poru\u0161en, a u zvukov\u00fdch \u010di obrazov\u00fdch nahr\u00e1vek nebo po\u010d\u00edta\u010dov\u00e9ho programu v ochrann\u00e9m obalu, pokud byl obal poru\u0161en.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.8. Pr\u00e1vo na odstoupen\u00ed podle tohoto \u010dl\u00e1nku nem\u00e1 kupuj\u00edc\u00ed podnikatel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">8.1. Odpov\u00edd\u00e1me za to, \u017ee zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed nem\u00e1 vady. Spot\u0159ebiteli odpov\u00edd\u00e1me za vady, kter\u00e9 m\u00e1 zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed a kter\u00e9 se projev\u00ed <strong>do 24 m\u011bs\u00edc\u016f<\/strong> od p\u0159evzet\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.2. Vadu oznamte bez zbyte\u010dn\u00e9ho odkladu po jej\u00edm zji\u0161t\u011bn\u00ed. Reklamaci v\u00e1m potvrd\u00edme a vy\u0159\u00edd\u00edme nejpozd\u011bji do 30 dn\u016f. Mezi va\u0161imi pr\u00e1vy je zejm\u00e9na oprava nebo v\u00fdm\u011bna zbo\u017e\u00ed, za podm\u00ednek podle z\u00e1kona i sleva z ceny nebo odstoupen\u00ed od smlouvy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.3. Postup, lh\u016fty a va\u0161e pr\u00e1va podrobn\u011b upravuje <a href=\"https:\/\/deskaudio.eu\/cs\/reklamace\/\">Reklama\u010dn\u00ed \u0159\u00e1d<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Recenze<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">9.1. U produkt\u016f mohou b\u00fdt zve\u0159ejn\u011bny recenze z\u00e1kazn\u00edk\u016f. Recenze zve\u0159ej\u0148ujeme tak, jak je auto\u0159i napsali, negativn\u00ed recenze nema\u017eeme a za recenze neplat\u00edme ani nenab\u00edz\u00edme v\u00fdhody.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9.2. Automaticky neov\u011b\u0159ujeme, zda recenzi p\u0159idala osoba, kter\u00e1 produkt u n\u00e1s koupila. Recenze, kter\u00e9 poru\u0161uj\u00ed z\u00e1kon nebo slu\u0161nost, si vyhrazujeme pr\u00e1vo nezve\u0159ejnit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. St\u00ed\u017enosti a mimosoudn\u00ed \u0159e\u0161en\u00ed spor\u016f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">10.1. St\u00ed\u017enosti a podn\u011bty pos\u00edlejte na info@deskaudio.eu. Odpov\u00edme v\u00e1m e-mailem bez zbyte\u010dn\u00e9ho odkladu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.2. Pokud jste spot\u0159ebitel a nejste spokojeni s t\u00edm, jak jsme vy\u0159\u00eddili va\u0161i reklamaci, nebo se domn\u00edv\u00e1te, \u017ee jsme poru\u0161ili va\u0161e pr\u00e1va, m\u016f\u017eete n\u00e1s po\u017e\u00e1dat o n\u00e1pravu na info@deskaudio.eu. Pokud va\u0161i \u017e\u00e1dost zam\u00edtneme nebo na ni neodpov\u00edme do 30 dn\u016f od jej\u00edho odesl\u00e1n\u00ed, m\u016f\u017eete podat n\u00e1vrh na mimosoudn\u00ed \u0159e\u0161en\u00ed sporu u <strong>Slovensk\u00e9 obchodn\u00ed inspekce<\/strong> (<a href=\"https:\/\/www.soi.sk\" target=\"_blank\" rel=\"noopener\">www.soi.sk<\/a>), kter\u00e1 je p\u0159\u00edslu\u0161n\u00e1 podle s\u00eddla prod\u00e1vaj\u00edc\u00edho. T\u00edm nen\u00ed dot\u010deno va\u0161e pr\u00e1vo obr\u00e1tit se na soud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10.3. S p\u0159eshrani\u010dn\u00edm sporem v\u00e1m bezplatn\u011b pom\u016f\u017ee <a href=\"https:\/\/evropskyspotrebitel.gov.cz\" target=\"_blank\" rel=\"noopener\">Evropsk\u00e9 spot\u0159ebitelsk\u00e9 centrum \u010cesk\u00e1 republika<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">11.1. Smlouva se \u0159\u00edd\u00ed pr\u00e1vem Slovensk\u00e9 republiky. Pokud jste spot\u0159ebitel s obvykl\u00fdm pobytem v \u010cesk\u00e9 republice, volba pr\u00e1va v\u00e1s nezbavuje ochrany, kterou v\u00e1m poskytuj\u00ed kogentn\u00ed ustanoven\u00ed \u010desk\u00e9ho pr\u00e1va, zejm\u00e9na ob\u010dansk\u00e9ho z\u00e1kon\u00edku (z\u00e1kon \u010d. 89\/2012 Sb.) a z\u00e1kona \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.2. Vztahy s podnikateli se \u0159\u00edd\u00ed slovensk\u00fdm obchodn\u00edm z\u00e1kon\u00edkem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.3. Nejsme v\u00e1z\u00e1ni \u017e\u00e1dn\u00fdm kodexem chov\u00e1n\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.4. P\u00edsemn\u00e1 komunikace prob\u00edh\u00e1 e-mailem. Doru\u010dujeme na e-mail, kter\u00fd jste uvedli v objedn\u00e1vce nebo v \u00fa\u010dtu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.5. Podm\u00ednky m\u016f\u017eeme m\u011bnit. Na ji\u017e uzav\u0159en\u00e9 smlouvy se vztahuje zn\u011bn\u00ed platn\u00e9 v den objedn\u00e1vky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11.6. Tyto podm\u00ednky jsou \u00fa\u010dinn\u00e9 od 15. 10. 2026.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">P\u0159\u00edlohy<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/deskaudio.eu\/wp-content\/uploads\/2026\/10\/DeskAudio-formular-odstoupeni-CZ.pdf\">Formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy (PDF)<\/a><\/li>\n\n\n<li><a href=\"https:\/\/deskaudio.eu\/cs\/vraceni-zbozi\/#odstupenie\">Odstoupen\u00ed od smlouvy online<\/a><\/li>\n\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le \u201epodm\u00ednky\u201c) upravuj\u00ed n\u00e1kup zbo\u017e\u00ed v internetov\u00e9m obchod\u011b DeskAudio na adrese deskaudio.eu. Vysv\u011btluj\u00ed, jak vznik\u00e1 smlouva, jak plat\u00edte, jak v\u00e1m zbo\u017e\u00ed doru\u010d\u00edme a jak\u00e1 m\u00e1te pr\u00e1va, pokud se rozhodnete zbo\u017e\u00ed vr\u00e1tit nebo pokud m\u00e1 vadu. Podrobn\u00fd postup p\u0159i vad\u00e1ch zbo\u017e\u00ed najdete v Reklama\u010dn\u00edm \u0159\u00e1du a informace o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f v [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-2392","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/pages\/2392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/comments?post=2392"}],"version-history":[{"count":9,"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/pages\/2392\/revisions"}],"predecessor-version":[{"id":4766,"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/pages\/2392\/revisions\/4766"}],"wp:attachment":[{"href":"https:\/\/deskaudio.eu\/cs\/wp-json\/wp\/v2\/media?parent=2392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}